> ## Documentation Index
> Fetch the complete documentation index at: https://help.evalingo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Deleting candidate data

> How to permanently delete an assessment, what goes with it, and what stays.

You can permanently delete an assessment at any time, for example to apply your own retention period or because a candidate has asked for their data to be removed.

## What is deleted

* The candidate's answers, including audio recordings and transcripts
* Scores, feedback and the result
* Anything recorded by [integrity checks](https://help.evalingo.ai/assessments/integrity-checks.md)
* The candidate's name, email and external ID, when it was their last assessment on your account

The report page, any recording links and any [share links](https://help.evalingo.ai/results/sharing-a-result.md) for the result stop working.

> [!WARNING]
>
> Deleting cannot be undone. Sending the candidate a new link does not bring a result back, and a credit the assessment used is not returned.

Cancelling is different: it only stops a link from working and keeps the record.

## What stays

* Anything already in your own systems, such as results you exported, webhook deliveries you received, or records in your applicant tracking system.
* Emails already sent, such as the candidate's own copy of their result if your account sends one.
* A line in your credit history showing that a credit was used. It holds no details about the candidate.

## In the dashboard

Owners and admins can delete. See [Team members and roles](https://help.evalingo.ai/account/team-and-roles.md).

1. Open **Assessments**.
2. Tick the assessments to remove, then choose **Delete selected**. You can delete up to 100 at a time.
3. Confirm.

To delete a single assessment, you can also open it and delete it from its own page.

## Through the API

If you order assessments through the API, you can delete them the same way, which lets your own systems apply a retention period without anyone signing in. See "Deleting candidate data" in the [API documentation](https://evalingo.ai/docs).

## Asking us to do it

Email [privacy@evalingo.ai](mailto:privacy@evalingo.ai) with the assessment IDs and we will delete them for you.


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